Posts by Daniel Newman

In the age of big data, consumers are demanding more personalized experiences from the brands they interact with. AI is quickly becoming the go-to tech for delivering these experiences at scale. Exploring top trends in AI personalization, and how businesses can use this technology to improve CX.

The addition of Generative AI capabilities to Google Search will be critical if Google intends to remain the top search engine globally. And while there are more questions than answers at this time, Google is going to be adding conversational to its search platform and it should be well received.

While ChatGPT and Google Bard have received many of the headlines as it comes to generative AI tools, there are a whole bunch of other interesting off the shelf tools that users can try today. After a bit of digging, here are 10 of my favorites so far.

Last week at Adobe Summit, the company announced its first generative AI service, Adobe Firefly. Analyzing Adobe’s offering and the overall generative AI landscape. What should Adobe customers expect and when can they gain access to the new services.

Futurum Principal Analyst, Daniel Newman looks at Microsoft Office 365 Copilot and talks about how he sees it helping out organizations today and how he expects it to shake-out in the future. While it is early days for generative AI, Microsoft, Google, Meta, and more are pushing innovation.

What started with ChatGPT has bloomed into an entire subcategory of technology with Meta, AWS, Salesforce, Google, Microsoft all racing to out innovate and deliver exciting generative AI capabilities to consumers, enterprise, developers, and more. Exploring the rapid progress in the AI space.

Mobile World Congress 2023 saw the world’s largest mobile and telco event return to normal with megatrends like 5G, AI, Sustainability, and Connectivity all in focus. A dive into trends, themes, partnerships, and eye-catching moments from this year’s MWC in Barcelona.

This past week Uber Technologies Inc. announced it will make seven-year deals with both Alphabet Inc.’s Google Cloud and Oracle Corp to eliminate its reliance on the global hardware supply chain and turn to cloud for its future growth as the debate between on-prem and public cloud continues on.

The report is a continuation of the first edition, that was first published in December 2022.

Microsoft announced its next Bing search tool and a revamped Edge Browser powered by OpenAI and the popular ChatGPT at an exclusive event in Redmond. A look at the announcements and what it means for consumers, Microsoft, and its competition.