My articles from across the web...

Blog

AI And CRM: Will Customer Management Get Easier?

New developments in natural language processing and machine learning could (and will) help make customer management easier than ever before. View original article

Read More

Will CDOs Replace CMOs?

The truth is digital transformation itself is disrupting the entire way companies structure their businesses, even wiping out some age-old job descriptions altogether. View original article

Read More

Top 5 Digital Transformation Trends In Manufacturing For 2020

Taking a look into the biggest digital transformation trends in manufacturing for the year 2020 including IoT, 5G, Predictive Analytics and more. View original article

Read More

Facial Recognition Software: Where Are We Now?

Where are we at with facial recognition software and where is it going. What are the privacy implications and how should marketers and brands be considering putting the technology to good use. View original article

Read More

How Blockchain Is Changing Digital Marketing

Blockchain is starting to have a bigger impact on digital marketing driving transparency and digital control back to users. Exploring the trend and what it means to marketers. View original article

Read More

Voice Technology And CRM: A New Partnership?

Voice technology is about to become a big component to powering CRM with companies like Salesforce and Microsoft betting on the impact of voice technology, AI and chatbots for CRM. View original article

Read More

Stitch Fix: A Useful Case Study For Retail’s Digital Transformation

How Stitch Fix is bringing retail digital transformation to life with its use of data, analytics and customer experience. View original article

Read More

Top 5 Digital Transformation Trends In Retail For 2020

Retail continues to evolve as e-commerce, omni-channel and greater customer demands mean bigger challenges for retailers. However, technology can help as can strategically implementing around the biggest digital transformation trends in retail. Here are the Top 5. View original article

Read More

4 Growing Enterprise AI Trends: Where Are We Now And Where Are We Going?

Enterprise AI is growing rapidly and companies are moving into the next phase of AI adoption. But there are challenges to overcome as AI becomes more human and as ethics continue to be a concern. View original article

Read More

RPA In The Real World: Driving Marketing, Analytics, Productivity and Security

Robotic Process Automation is poised to take off. An in depth look at how businesses use RPA to move improve productivity, marketing, and security. View original article

Read More

Let's keep in touch...

Click below to join our list.

Subscribe to my newsletter

* indicates required
BMG
Futurum
V3B