My articles from across the web...


Distributed Companies, Work From Home, And The Technology Enabling The Change

In the last 6 months, companies have kept employees productive and safe at home while still accomplishing goals. However, it takes more than just video meetings. Here are some key areas to consider when managing flexible work amidst the pandemic. View original article

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How The Pandemic Is Fueling The Digital Transformation Of Sports

With the pandemic still limiting or eliminating fans in the stands, sports has had to adapt with technology and creativity to deliver a fan experience that keeps fans engaged and invested in their teams and leagues. A look at the digital transformation of sports. View original article

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Amazon Invests Big In People Amidst The Pandemic-Why This Is Good For Its Brand

Amazon has made large hiring and upskilling investments throughout the global pandemic. This has led to more than 100,000 jobs. Why these investments are good for the future of Amazon and its overall brand affinity. View original article

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Apple’s iOS 14 Privacy Update Changes The Complexion Of User Data Collection

With its new privacy update impacting the way advertisers collect data, Apple is changing the complexion of data collection which will materially change the way advertisers collect and use data to deliver targeted ads and customer experience. View original article

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Top 10 Digital Transformation Trends For 2021

What will the biggest tech and digital transformation trends be for 2021? In this piece we highlight 10 of the biggest trends that will impact the way we work, live and communicate in the coming year. View original article

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How Tech Is Leading A Marketing Comeback Following The Pandemic Driven Slowdown

After Covid-19 hit, many companies including Google made massive cuts to their marketing budgets, but a comeback is underway and tech companies are leading the way through investment and a focus on investing in their customers. View original article

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4 Key Customer Experience Metrics Brands Should Be Tracking

As we continue to deal with the pandemic, companies have to continue to deliver great customer experience. This starts by utilizing data and tools that eliminate friction and keep customers satisfied and connected to brands. Here are 4 metrics brands should keep their eyes on. View original article

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How The Human And Machine Workforce Is Being Accelerated By COVID-19

Human + Machine partnerships are becoming even more critical and seeing greater investment and adoption as Covid-19 forces companies to innovate and digitally transform businesses faster to stay profitable and meet customers where they are. View original article

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The Top 10 Digital Transformation Trends Of 2020: A Post Covid-19 Assessment

Every year, I make my predictions for 10 of the biggest trends in digital transformation. With Covid-19, we saw massive change in a short period of time. In this post we look back at the predictions for 2020, and how the pandemic impacted the adoption of new tech and digital trends. View original article

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How Customer Data Platforms Play A Role In Securing Big Data

A new market research report shows that by 2027, the overall big data security market will grow to $64.4 billion. A Look at how Customer Data Platforms help enable better security of customer data. View original article

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