My articles from across the web...


5 Ways AI Is Transforming The Customer Experience

How may AI change the future of customer experience? From chatbots to 24×7 support, AI certainly has the ability to make things better (or worse). A look at 5 ways AI is shaping customer experience. View original article

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3 Technology Trends Enabling Digital Transformation Of The Supply Chain

Blockchain, Digital Twin and Big Data are driving digital transformation in the supply chain and helping industries like retail, automotive and pharmaceutical to deliver better products and services to their customers. View original article

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The Race For Data And The Cybersecurity Challenges This Creates

As we race to collect as much data as possible through rollouts of new apps, tools and hardware, we are leaving ourselves exposed to cybersecurity threats. Exploring the connection between fast adoption and cybersecurity vulnerabilities. View original article

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Mixed Reality Reboot: Could It Finally Take Off?

Mixed Reality has seen a wave of hype, often followed by market skepticism. This year, new products with more practical use cases are showing the potential for Mixed Reality to see a real growth of adoption – if the right applications are made the focus. View original article

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Finding Success: 6 Reasons Why Innovation Needs Marketing

Why innovation and marketing must work side by side to realize the potential of great innovation View original article

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6 Reasons Why We Haven’t Seen Full AI Adoption

Artificial Intelligence is a tremendous opportunity for enterprises, however, it is still early days. Here are the challenges that still need to be overcome to see the value of AI realized. View original article

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5 Advancements 5G Will Enable in The Future

What are the big impacts that 5G will have in the near future? Here are 5 that will change the way we live and communicate. View original article

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5 Digital Transformation Trends Reshaping Customer Experience for 2019

As technology evolves so does the customer experience. Companies need to re-evaluate their customer experience management for the coming year. View original article

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Mobile World Congress 2019 Preview: Predicting 5 Megatrends For This Year’s Show

Mobile World Congress 2019 is upon us. 5G is certain to be a showstopper, but what will be the big megatrends at Mobile World 2019? Here is a look at 5 Megatrends for Mobile World Congress 2019 View original article

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IoT In 2019: What Can We Expect?

Where is IoT headed for 2019? Let’s take a look at the technologies that will enable major changes in the coming year. View original article

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